According to the Text,which of the Following Five Characteristics Have

question 4

Multiple Choice

According to the text,which of the following five characteristics have been identified across projects as elements to successful team performance?

• A)Perseverance; one-way communication; competent,motivated performance; efficient,goal-directed effort; and optimism
• B)Resilience; hope; one-way communication; adequate resources; and a productive,supportive climate
• C)Efficient,goal-directed effort; adequate resources; competent,motivated performance; a productive,supportive climate; and a commitment to continuous improvement
• D)Unplanned change; resilience; faith; adequate resource; and a pattern of attention
• E)Shared leadership; resistance to change; one-way communication; unplanned change; and competent,motivated performance

---

Definitions:

Customer's Expectation

The set of beliefs or standards that customers have regarding the level of service or quality of product they will receive from a provider.

Design

The process of conceptualizing and planning the creation of objects, systems, or interactions with specific considerations for function, aesthetics, and usability.

Delivery of Services

The process of providing a service to a customer or client, including all activities, decisions, and interactions that occur from the initial service design to the final delivery.

Customer Participation

Customer participation refers to the involvement of customers in the production or delivery process of a service, which can influence satisfaction and service quality.