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Which of the following statements regarding resistance to the change strategy is NOT accurate?
Emotional Intelligence
The ability to recognize, understand, and manage one's own emotions and the emotions of others, facilitating effective interpersonal interactions.
Job Performance
The level of effectiveness and efficiency with which an employee carries out their job responsibilities.
Cognitive Ability
The capacity to perform various mental activities related to learning, problem-solving, and decision-making.
Motivation
The internal process that activates, guides, and maintains behavior towards achieving a goal.
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