A Process Improvement Tool That Provides a Graphical Record of Process

question 13

Multiple Choice

A process improvement tool that provides a graphical record of process improvement efforts over a period of time is termed a _____________.

• A) fishbone diagram
• B) plan-do-check-act cycle
• C) pareto analysis
• D) control chart

---

Definitions:

Direct Mail

A marketing strategy that involves sending physical promotional materials directly to potential or existing customers.

Potential Customers

Individuals or organizations that are likely to be interested in a company's products or services but have not yet made a purchase.

Marketing Methods

Strategies and techniques used to promote, sell, and distribute a product or service to a target audience.

Filtration Systems

Equipment or setups designed to remove or reduce unwanted substances from liquids, gases, or air through physical, chemical, or biological processes.