Customer Comment Cards

question 2

Multiple Choice

Customer comment cards

• A) usually provide a comprehensive assessment of customer service.
• B) tend to be lengthy so as to gather extensive information from customers.
• C) may give a distorted view of overall customer satisfaction.
• D) usually are handed out by the manager to ensure customer completion.

Comprehend the stages of the creative process.

Recognize win-lose situations in decision-making scenarios.

Understand the concentration stage in the creative process as it relates to problem-solving.

Analyze political decision-making, including stakeholder influence and methods of political influence.

---

Definitions:

Teddy Bear

A soft plush toy in the shape of a bear, often given to children as a comfort object or a plaything.

Abstractly

Thinking in a way that is not tied to concrete objects or specific examples, involving conceptual, theoretical ideas.

Properties

Characteristics or attributes that define and distinguish substances, objects, or mathematical entities, such as color, shape, size, or numerical value.

Single Attribute

A characteristic or feature of an object or individual that can be isolated for consideration or analysis.