A Walk-Through Customer Satisfaction Audit

question 14

Multiple Choice

A walk-through customer satisfaction audit

• A) is an example of a preference sensory test.
• B) involves the manager observing and evaluating the food and service.
• C) focuses on food safety with the manager and food safety inspector.
• D) is a technique used to share customer satisfaction information with new customers.

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Definitions:

External Respiration

The process of gas exchange between the environment and the body, involving the intake of oxygen and release of carbon dioxide via the lungs.

Cellular Respiration

The process by which cells break down glucose and other molecules to release energy in the form of ATP.

Gases Exchange

The biological process through which gases like oxygen and carbon dioxide are transferred between organisms and their environment.

Breathing

The process of inhaling and exhaling air to facilitate gas exchange within the lungs.