W Edwards Deming's 14 Points for Implementing Total Quality Management

question 93

Multiple Choice

W. Edwards Deming's 14 points for implementing total quality management include all of the following EXCEPT:

• A) learn a new philosophy of quality to improve every system.
• B) impose financial controls on production.
• C) institute modern on-the-job training.
• D) improve supervision to develop inspired leaders.
• E) drive out fear and instill learning.

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Definitions:

Fingertips

The distal extremity of the fingers, containing dense areas of touch receptors and playing a crucial role in tactile sensation.

Biofeedback Training

A therapy technique that teaches individuals to control physiological processes such as heart rate or muscle tension by providing real-time feedback.

Machinery

mechanical devices or assembled systems designed to perform specific tasks or functions, often powered by electricity, hydraulics, or pneumatics.

Involuntary Body Activities

Physical functions that occur without conscious control, such as breathing, heartbeat, and digestion.