Deming's System of Total Quality Management Seems to Work Well

question 172

Multiple Choice

Deming's system of total quality management seems to work well when it is implemented in conjunction with __________ and __________.

• A) empowerment; narrow spans of control
• B) unity of command; participative management
• C) centralized decision making; participative management
• D) empowerment; participative management
• E) wide spans of control; internal staff units

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Definitions:

Minor Modification

Small adjustments or changes made to a product or service to enhance its appeal or functionality without overhauling its core attributes.

Buy Classes

Consist of three types of organizational buying situations: straight rebuy, new buy, and modified rebuy.

Organizational Buying

The process by which businesses and institutions purchase products or services for use in the operations, production, or reselling.

Buying Situations

Various contexts or scenarios in which purchasing decisions are made, influenced by factors like need, urgency, availability, and personal preferences.