Saeed, a Narrative Researcher Who Studies Speech and Language Challenges

question 23

Multiple Choice

Saeed, a narrative researcher who studies speech and language challenges in adults, has asked Darina to construct a time line and divide the timeline into segments that represent significant events in her life related to her speech and language development. Saeed is best illustrating which of the following data collection approaches?

• A) Oral history
• B) Narrative analysis
• C) Letter writing
• D) Biographical sharing

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Definitions:

Feelings

Internal emotional states or responses to experiences, often influencing behavior and perceptions.

Emotional Labor

The process of managing feelings and expressions to fulfill the emotional requirements of a job, often in service-oriented professions.

Emotional Display Rules

Cultural guidelines that dictate how and when emotions should be expressed in various social situations.

Customer Service

The aid and backing offered by a business to individuals who purchase or utilize its products or services.