As Part of a Fundamentals of Business Communication Course,students Are

question 14

Essay

As part of a Fundamentals of Business Communication course,students are placed in four-person teams to engage in various team activities throughout the course.The first exercise the groups are required to complete is the development of a team contract.Discuss what some key elements of that team contract should be,given that work produced by the team will be evaluated and will impact the individual grade achieved by a student.

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Definitions:

Quality Control

A process by which entities review the quality of all factors involved in production to ensure standards are met.

W. Edwards Deming

An American engineer, statistician, professor, author, lecturer, and management consultant known for his work in quality management.

Operations Management

The administration of business practices aimed at ensuring maximum efficiency within a company, focusing on managing processes, materials, and people effectively.

Service Attribute

A feature or characteristic that adds value to a service, influencing customer satisfaction and preferences.