Imagine That You Are a Salesperson in a Major Department

question 110

Multiple Choice

Imagine that you are a salesperson in a major department store.Though you might not actually believe it,you follow the policy of "the customer is always right" in your daily work at the store.However,since you do not agree with that view,you often experience

• A)surface acting.
• B)genuine acting.
• C)deep acting
• D)cognitive dissonance.

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Definitions:

Violence Against Women

Acts of violence that are primarily or exclusively committed against women, often stemming from or reinforcing gender inequality.

Semiofficial Terrorism

Acts of terror or intimidation that are indirectly authorized or tolerated by states, but not openly acknowledged as state policy.

Trivial

Of little significance or value; minor or inconsequential.

Justified

Considered to be right or reasonable under the circumstances; actions or thoughts that are supported by reason or justice.