Dell Computer Has a Number of Customer Service Representatives Located

question 90

Short Answer

Dell Computer has a number of customer service representatives located in India who take calls from U.S.computer owners experiencing computer problems.This arrangement is an example of ______________.

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Definitions:

Day-to-day Operations

Routine activities and tasks that are conducted on a regular basis to ensure the smooth functioning of an organization or project.

Commodity Items

Basic goods that are interchangeable with other goods of the same type and useful in commerce or trade.

Technology Newness

The degree to which technology is novel or untested, which can impact a project's risk profile and the need for specialized expertise.

DPCI Score

A metric or score, possibly specific to a certain context or organization, not recognized universally as a standardized metric.