Mark Has Been the Teachers' Union Representative for Contract Negotiations

question 109

Multiple Choice

Mark has been the teachers' union representative for contract negotiations for the past five contracts.Today the school district presented a counterproposal in which they requested that teachers make a minimal contribution for their healthcare premiums.The expiring contract makes the school district entirely responsible for the premiums.Mark is outraged.He throws the proposal given him on the floor and yells at the school district representative as he exits the negotiation room,"This is a pure and simple insult to my members and I will not sit at a table with anyone who treats them so poorly." Mark is committing what negotiation mistake?

• A)having unrealistic expectations
• B)letting past negative outcomes impact the present ones
• C)getting overly emotional
• D)letting his ego get in the way

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Definitions:

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors, driven by the needs, desires, and interests of the individual.

Distress

Negative stress that can result from challenging situations, leading to physical and psychological discomfort.

Empathy

Ability to feel another person’s experiences; identifying with and experiencing another person’s emotions, thoughts and attitudes.

Bystander-Calculus Model

A theoretical framework suggesting that individuals go through a cognitive evaluation process in deciding whether to help in an emergency, considering costs and benefits.