Examlex
Maggie loves routine,repetitive tasks and is very risk averse.She loves working as a cashier.This is an example of person/_________ fit.
Emotional Customers
Consumers who base their purchasing decisions primarily on their emotions or feelings towards a product, brand, or experience.
Flight Cancellation Desks
Facilities or counters at airports where travelers can get assistance and make alternative arrangements when their flights are cancelled.
Listen
The act of giving attention to sound or actions in a way that gains the full meaning of what is being said or observed.
Zone of Tolerance
The range within which customers are willing to accept variations in service delivery and still be satisfied with the service performance.
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