After Three Months of Riding the 8:30 Bus to Work,Cindy

question 8

Multiple Choice

After three months of riding the 8:30 bus to work,Cindy has actually started to feel affection for the gruff and scowling old bus driver.Cindy's reaction best illustrates

• A) the reciprocity norm.
• B) the mere exposure effect.
• C) mirror-image perceptions.
• D) the bystander effect.

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A framework or theory that describes how leaders should act to be effective and facilitate the achievement of organizational goals.

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