A Performance Evaluation Program Revealed That the Most Effective Salespeople

question 75

Multiple Choice

A performance evaluation program revealed that the most effective salespeople in a large company are sincere and energetic in their work.This led the company's psychological consultants to develop a simulation that would assess the extent to which applicants for company sales positions communicate in a forthright and animated manner.This most clearly illustrates the consultants' commitment to

• A) structured interviews.
• B) human factors psychology.
• C) a strengths-based selection system.
• D) 360-degree feedback.

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Definitions:

Transfer Price

The price charged for goods or services transferred between departments or divisions within the same company as part of the internal sales process.

Opportunity Cost

The sacrifice of possible benefits from other options when selecting a specific one.

Standard Variable Cost

The anticipated cost of variable inputs (like labor and materials) for producing one unit of product or service under standard operating conditions.

Profit Centre

A business unit or department within an organization that is responsible for generating its own revenue and profits, allowing for easier tracking of financial performance.