The Total of All the Costs Incurred by the Activities

question 166

Multiple Choice

The total of all the costs incurred by the activities in the value chain are

• A)variable costs.
• B)fixed costs.
• C)total costs.
• D)full costs.

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Definitions:

Product Quality

refers to the characteristics of a product that determine its ability to satisfy stated or implied customer needs.

Service Quality

Refers to the measurement of how well a delivered service matches the customer's expectations.

External Forces

Events, conditions, or factors outside an organization that can affect its performance and operational success.

Touch Labour

Labor directly involved in the manufacturing or assembly of products, as opposed to indirect labor roles such as supervision or management.