What Is the Traditional View of Quality

question 125

Multiple Choice

What is the traditional view of quality?

• A)There is never a trade-off between the cost of improving quality and maintaining the status quo.
• B)It may be cheaper to produce lower quality goods and have a minimum level of defective goods.
• C)Quality can and should always be improved.
• D)It is generally more costly to produce lower quality goods and have a minimum level of defective goods.

---

Definitions:

Defensive Attribution

A psychological process by which individuals tend to ascribe fewer vulnerabilities to themselves than to others to avoid feeling vulnerable to misfortunes.

Cognitive Dissonance

A state of psychological discomfort caused by holding two conflicting beliefs, values, or attitudes.

Confirmation Bias

The tendency to search for, interpret, favor, and recall information in a way that confirms one's preexisting beliefs or hypotheses, while giving disproportionately less consideration to alternative possibilities.

Fundamental Attribution Error

The tendency to overemphasize personal traits and minimize situational factors as causes of other people's behavior.