Which of the Following Is Not an Example of Performance

question 111

Multiple Choice

Which of the following is not an example of performance measures used to measure customer satisfaction with service?

• A)Number of customers
• B)Amount of purchases per customer
• C)Number of customer complaints per 1,000 orders
• D)Customer satisfaction surveys

---

Definitions:

Imports

Goods or services brought into a country from abroad for sale.

Inverse Demand

A mathematical representation of demand that expresses price as a function of quantity demanded, typically showing how the price will adjust to achieve market equilibrium.

Cournot Duopolists

Firms in a duopoly (a market with only two producers) following Cournot competition, where each firm decides its production level assuming the other's decision as given.

Total Cost

The complete cost of producing a specific number of goods or services, including both fixed and variable costs.