Activity-Based Management Can Reduce Customer Response Time by

question 55

Multiple Choice

Activity-based management can reduce customer response time by

• A)identifying the activities that consume the most resources.
• B)making the activities more efficient.
• C)identifying non-value-added activities which the firm can eliminate.
• D)All of the answers are correct.

---

Definitions:

Hiring Freeze

A temporary halt in the recruitment process of an organization aimed at reducing costs.

Pay Reduction

A decrease in the amount of money an employee is paid, often as a result of economic difficulties, performance issues, or restructuring within an organization.

Trend Analysis

The practice of collecting information and attempting to spot a pattern.

Leading Indicators

Objective measures that accurately predict future labor demand.