Which of These Is the Perspective of the Balanced Scorecard

question 14

Multiple Choice

Which of these is the perspective of the balanced scorecard that is at the top of the list for a company's lenders and shareholders?

• A)financial perspective.
• B)internal business and production process perspective.
• C)learning and growth perspective.
• D)customer perspective.

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Definitions:

Consumer Surplus

The contrast between what consumers intend to spend on a good or service and the actual amount they part with.

Producer Surplus

The difference between how much producers are willing to accept for a good versus how much they actually receive.

Price Support

Price set by government above free-market level and maintained by governmental purchases of excess supply.

Producer Surplus

The difference between the amount producers are willing to accept for a good or service and the actual higher market price they receive.