Which Statement Best Describes the Balanced Scorecard

question 86

Multiple Choice

Which statement best describes the balanced scorecard?

• A)A causal model for lead and lag indicators of performance.
• B)A replacement for zero-based budgeting.
• C)A product of zero-sum game theory.
• D)A tool to evaluate customer profitability.

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Definitions:

Effortful Processing

Effortful processing is a type of memory encoding that requires awareness, attention, and effort to encode information.

Classical Conditioning

A learning process in which a neutral stimulus becomes associated with a meaningful stimulus and acquires the capacity to elicit similar responses.

Sequential Processing

Processing one aspect of a stimulus or problem at a time; generally used to process new information or to solve difficult problems.

Effortful Processing

A type of memory processing that requires attention and conscious effort in order to encode information.