When Measuring a Division's Operating Costs,indirect Controllable Operating Costs Include

question 81

Multiple Choice

When measuring a division's operating costs,indirect controllable operating costs include

• A)labor used in the division's production.
• B)salary of the division manager (controlled by top management)
• C)costs of providing centralized services,such as data processing and employee training.
• D)company president's salary.

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Definitions:

Outcomes of Influence Tactics

The effects or results achieved through the strategic use of behaviors and actions to sway or modify others' attitudes or behaviors.

Commitment

A pledge or promise to do something; the state of being dedicated to a cause, activity, or goal.

Compliance

Partial success of an influence attempt by a leader: The person makes a modest effort.

Resistance

The state that occurs when an influence attempt by a leader is unsuccessful: The target is opposed to carrying out the request and finds ways to either not comply or do a poor job.