What Management Technique Focuses on Increasing Quality as Perceived and Defined

question 73

Multiple Choice

What management technique focuses on increasing quality as perceived and defined by the customer?

• A)Theory of constraints.
• B)Benchmarking.
• C)Total quality management.
• D)Web hosting.

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Definitions:

S Data

Self-report data, information provided by an individual about themselves, often used in psychological research and assessments.

I Data

Informant data obtained from reports by others who know the person well, typically used in personality assessment to provide an external perspective on someone's behavior and traits.

B Data

Behavior-based data, observed actions or reactions of individuals in natural or controlled settings in psychological research.

L Data

Life record data in psychology that pertain to the observable facts about a person's life.