What Management Technique Focuses on Increasing Quality as Perceived and Defined

question 73

Multiple Choice

What management technique focuses on increasing quality as perceived and defined by the customer?

• A)Theory of constraints.
• B)Benchmarking.
• C)Total quality management.
• D)Web hosting.

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Definitions:

Biological Roots

The genetic, neurochemical, and physiological bases of behavior and mental processes, emphasizing the role of nature in psychology.

What We Know

A phrase indicating the extent of knowledge and understanding that has been established on a particular subject up to the current time.

Opportunity Cost

The loss of potential gain from other alternatives when one alternative is chosen.

Social Status

The position or rank of a person or group within the social hierarchy.