If Unexpected Turnover in 2017 Caused the Company to Estimate

question 163

Multiple Choice

If unexpected turnover in 2017 caused the company to estimate that 10% of the options would be forfeited,what amount should M recognize as compensation expense for 2017?

• A)$ 30,000.
• B)$ 60,000.
• C)$120,000.
• D)$150,000.

Understand the concept of setting service standards and its importance in service delivery.

Recognize the role of tangibles in evaluating service quality.

Identify strategies to reduce delivery gaps including technology use and employee empowerment.

Assess the importance of employee empowerment in improving service quality.

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Definitions:

Proximate Cause

Proximate cause is a legal concept referring to the primary cause of damage or injury, setting the limit of legal liability.

Foreseeability

A concept in tort law where certain harms should have been reasonably predicted or anticipated as a result of one's actions or omissions.

But For Causation

A legal principle that determines causation by asking whether an injury would have occurred 'but for' the defendant's actions.

Actual Cause

The determination that the defendant’s breach of duty resulted directly in the plaintiff’s injury.