A Warranty That the Customer Can Purchase Separately and That

question 16

True/False

A warranty that the customer can purchase separately and that covers a long period of time after the purchase date is likely to be a quality-assurance warranty.

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Definitions:

Referent

Something that refers or points to another thing; it can be a symbol or sign that denotes another entity.

Person Power

The influence or capability derived from an individual's personal qualities or resources.

Informal Power

Influence that an individual possesses within a group or organization, not due to their official position, but through other means such as knowledge, personality, or relationships.

Qualities

Characteristics or attributes that are inherent or acquired by individuals, products, or entities.