Repeat Business Is Best Assured When

question 3

Multiple Choice

Repeat business is best assured when:

• A) consumer expectations are met or exceeded.
• B) tourism product prices are substantially lowered.
• C) word-of-mouth advertising is positive.
• D) a and b
• E) a and c

---

Definitions:

Communication Competency

The ability to effectively convey, receive, and interpret messages, information, and ideas through appropriate verbal and non-verbal methods.

Global CEO

A chief executive officer who oversees the operation of a company with activities and interests in multiple countries, managing its global strategy and vision.

Real Business Results

Tangible, measurable outcomes of business activities, such as increased revenue, market share, or productivity improvements.

Blur

implies a lack of clarity or distinctness, often resulting in confusion or ambiguity in various contexts, including visual perception or understanding of information.