The Set of Activities Necessary to Create and Distribute a Desirable

question 55

Multiple Choice

The set of activities necessary to create and distribute a desirable product or service to a customer is known as:

• A)A customer perspective.
• B)Business process perspective.
• C)Balanced scorecard.
• D)Value chain.

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Definitions:

Deposits In Transit

Funds that have been deposited by a company but have not yet been recorded by the bank.

Bank Debit Memo

A notice from a bank reducing a customer's account balance due to charges like fees or corrections.

NSF Check

A check that cannot be processed due to insufficient funds in the account it's drawn on.

Petty Cash Fund

A small amount of cash kept on hand for minor, incidental expenses of a business.