Compute the Following Amounts

question 38

Essay

Compute the following amounts:
a Total overhead applied to production in June amounted to $__________.
b Total overhead budgeted in June for the 450 batches manufactured amounted to $__________.
c Serene's overhead spending variance was $___________ (favorable/unfavorable).
d Serene's overhead volume variance was $___________ (favorable/unfavorable).

---

Definitions:

Internal Marketing

The notion that a service organization must focus on its employees, or internal market, before successful programs can be directed at customers.

Customer Experience Management

A business strategy focused on managing and improving the entire customer experience across various touchpoints and interactions.

Public Service Announcement

A message broadcast on television, radio, or online intended to inform the public about a topic of public interest without commercial benefit.

Internal Marketing

The strategy of treating employees as internal customers to align them with the company's goals, thus improving service delivery and customer satisfaction.