Which of the Following Would Not Be Considered a Cost

question 83

Multiple Choice

Which of the following would not be considered a cost of quality?

• A) Lost sales due to bad publicity generated by a large product liability lawsuit.
• B) The cost of repairing merchandise that was dropped by a forklift in the factory.
• C) The amount of a bonus paid to the work team producing the fewest defective units.
• D) The salary paid to an employee who answers questions about a firm's products.

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Definitions:

Profane Language

The use of offensive, vulgar, or blasphemous language that is socially taboo or culturally unacceptable.

Differing Speech Rate

Variation in the speed at which individuals speak, which can affect interpersonal communication and perception.

Home Energy Efficiency

Practices and technology aimed at reducing the amount of energy required to provide products and services within a home, thereby reducing energy bills and environmental impact.