The View That Group Dynamics Consists of a Set of Techniques

question 77

Multiple Choice

The view that group dynamics consists of a set of techniques includes which of the following variables?

• A) Internal nature of groups.
• B) Personal abrasion.
• C) The Johari window.
• D) Overall cooperation.

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Definitions:

Continuous Quality Improvement

A systemic and persistent effort to make incremental improvements in processes and systems to enhance quality.

Continuous Improvement

A continuous endeavor aimed at enhancing products, services, or processes through both minor and major advancements.

Crosby's 'Four Absolutes'

A quality management philosophy emphasizing prevention over inspection, zero defects as the quality standard, quality measurement, and the quality performance standard must be zero defects.

Deming's '14 Points'

A set of management practices introduced by W. Edwards Deming to help organizations increase quality and productivity.