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Discuss the Role of Assertiveness in Effective Professional Communication

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Discuss the role of assertiveness in effective professional communication


Definitions:

Affective Events Theory

A psychological model that explains how workplace events influence employees' emotions and subsequently their job performance and satisfaction.

Experiencing Unfairness

Experiencing Unfairness denotes situations or feelings where individuals believe they have been treated inequitably, leading to dissatisfaction and possible conflict.

Equity Theory

A theory in social psychology that explains how individuals assess their own input-outcome ratios in relation to others, influencing their perception of fairness.

Consistent Unfair Treatment

Continuous and uniform unjust behavior towards someone or a group, which can impact morale and performance.

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