How Can the Medical Assistant Take Telephone Messages in an Organized

question 24

Multiple Choice

How can the medical assistant take telephone messages in an organized manner?

• A) Use abbreviations that only she is familiar with.
• B) Use pieces of paper for the messages to leave on the doctor's desk.
• C) Give the message verbally to the receptionist to write down.
• D) Have the appropriate materials readily available to properly document the call.

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