Which of the Following Statements About Emergency Telephone Calls Is

question 44

Multiple Choice

Which of the following statements about emergency telephone calls is true?

• A) In an emergency, the medical assistant is permitted to give medical advice over the telephone.
• B) The medical assistant should transfer an emergency call to a licensed health professional if one is in the office.
• C) A caller with a medical emergency should usually be instructed to come to the medical office immediately.
• D) The medical assistant should always ask to speak to the patient about his or her symptoms in an emergency.

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Definitions:

Effective

Having the desired effect or achieving the intended result.

Observational Learning

A learning process where individuals acquire new behaviors or information by observing and imitating others.

Cognitive Learning

Learning based on mental processes, including thinking, memory, problem-solving, and information processing.

Observational Learning

A learning process in which individuals learn new behaviors or information by observing the actions of others, not through direct experience or instruction.