If a Medical Assistant Makes a Call to a Patient

question 15

Multiple Choice

If a medical assistant makes a call to a patient regarding the patient's bill and obtains an answering machine, what message should the medical assistant leave?

• A) A request to call him or her at the medical office, and the medical office telephone number
• B) A request to call him or her regarding a bill, and his or her cell phone number
• C) A description of the problem with the bill and a request to call the office, including the office telephone number
• D) No message, to protect the patient's privacy

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Definitions:

Tax Revenue

Tax revenue represents the income that a government receives from taxing individuals and businesses within its jurisdiction.

Equilibrium Quantity

The quantity of goods or services that is supplied and demanded at the equilibrium price, where supply equals demand in a market.

Price

Price is the amount of money expected, required, or given in payment for something.

Tax

A compulsory financial charge imposed by a government on individuals or entities to fund government spending and public expenditures.