When the Medical Assistant Does Not Understand What the Patient

question 8

Multiple Choice

When the medical assistant does not understand what the patient has said, which of the following would be appropriate to clarify the communication?

• A) "Talk slower-I can't understand you."
• B) "Run that by me again."
• C) "I'm sorry, I did not understand what you just said. Would you please repeat it?"
• D) "You are confusing me."

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Definitions:

Specified Period

A clearly defined duration of time.

Notice of Dissolution

A formal announcement or written statement informing relevant parties that a particular legal entity, such as a partnership or corporation, is being dissolved or terminated.

Partnership Agreement

A contract between partners in a business that outlines the terms of the partnership, including responsibilities, profit distribution, and conflict resolution.

Utmost Good Faith

A legal doctrine requiring parties in certain agreements, particularly in insurance contracts, to act honestly and disclose all relevant facts to each other.