If a Patient Facing a Serious Illness Appears to Be

question 17

Multiple Choice

If a patient facing a serious illness appears to be using denial, how should the medical assistant respond?

• A) Agree with the patient that the illness is minor.
• B) Tell the patient that he or she does not appear to be facing reality.
• C) Accept the denial without reinforcing it.
• D) Reassure that patient that everything will probably turn out well.

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Definitions:

Unit Variable Cost

The cost associated with producing additional units which may include materials, labor, and other variable costs.

Contribution Margin Per Unit

The selling price per unit minus the variable cost per unit, representing the portion of sales revenue that is not consumed by variable costs and contributes to covering fixed costs.

Unit Selling Price

The price at which one unit of a product or service is sold to the customer.