Whenever She Has to Spend an Hour in Heavy Traffic

question 55

Multiple Choice

Whenever she has to spend an hour in heavy traffic on the way to work,Sonya tends to speak rudely to her secretary,slam doors,and yell at clients.Sonya behavior can best be explained by

• A) the hindsight bias.
• B) outgroup homogeneity.
• C) the frustration-aggression principle.
• D) implicit associations.

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Definitions:

Psychological Problems

Mental health issues that affect how individuals think, feel, and behave, potentially impacting their daily functioning and well-being.

Ripple Effect

A phenomenon where an initial impact spreads outward, affecting subsequently larger numbers of people or elements.

Referent Power

Influence derived from others' identification with, attraction to, or respect for the power-holder.

Coercive Power

The ability to control others through the threat of punishment or the actual infliction of unpleasantness.