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Harry is dreadfully afraid of flying and fears that the plane could crash.His fear of flying may be related to
Web 2.0
A term describing the second generation of the World Wide Web, characterized by the increase of user-generated content, usability, and interoperability for end users.
Internet of Things
A network of physical objects embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems over the Internet.
A visual discovery and bookmarking platform where users can save and share images and videos related to their interests and hobbies.
Service Recovery
The actions a company takes to correct a mistake in its service delivery, aiming to restore customer satisfaction and loyalty.
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