Narrowing Available Problem Solutions to the Single Best Solution Illustrates

question 19

Multiple Choice

Narrowing available problem solutions to the single best solution illustrates

• A) divergent thinking.
• B) confirmation bias.
• C) the availability heuristic.
• D) convergent thinking.

---

Definitions:

Unfamiliar External Audience

A group outside one's organization or usual circle that is not previously known or engaged with.

Formal Writing Style

A method of communication that is professional, adheres to traditional standards, and avoids casual language or slang.

Well Structured

Describes a clearly organized and logically arranged piece of work, whether it be a document, presentation, or system.

Blind Courtesy Copy

A feature in email communication where recipients are hidden from each other, used for privacy or to prevent reply-all chains.