One Group of Australian Dolphins Learned to Use Marine Sponges

question 170

Multiple Choice

One group of Australian dolphins learned to use marine sponges as protective noseguards when probing the sea floor for fish.This best illustrates their capacity to

• A) demonstrate empathy.
• B) use tools.
• C) generate algorithms.
• D) develop heuristics.

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Definitions:

Routine Request

A common or regularly occurring appeal or inquiry that follows a standard procedure or format.

Generic Closing

A nonspecific conclusion or sign-off used at the end of a communication that does not tailor to the recipient or context specifically.

Adjustment Messages

Communications intended to address and resolve complaints or disputes, aiming for customer satisfaction.

Claim Messages

Communications asserting a right to something, typically within a business context, such as claims for refunds or adjustments.