When Her Professor Failed to Recognize That Judy Had Her

question 95

Multiple Choice

When her professor failed to recognize that Judy had her hand raised for a question,Judy began to think her professor was unfriendly.Although she subsequently learned that the professor's limited vision kept him from seeing her raised hand,she continued thinking the professor was unfriendly.Judy's reaction best illustrates

• A) the framing effect.
• B) belief perseverance.
• C) divergent thinking.
• D) the availability heuristic.

Recognize the differences in verbal and non-verbal communication practices across various cultures, including high and low context cultures.

Appreciate the existence of variations within cultures and the importance of not stereotyping.

Acknowledge the role of cultural behaviors and values in communication, especially in international contexts.

Identify strategies for effective intercultural communication.

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Definitions:

Problem-Solving Approach

A strategy or method employed to identify, analyze, and resolve issues or challenges in a systematic manner.

Employee Evaluation

The systematic assessment of an individual's job performance and productivity.

Defensive Feelings

Emotional reactions that protect one's self-esteem or sense of competence, often triggered by perceived criticism or threat.

Performance Appraisals

The process through which an employee's performance is assessed and feedback is provided by their supervisor or manager.