In-Home Maid Service Company Uses a Web Site to Provide

question 28

Multiple Choice

In-Home Maid Service Company uses a Web site to provide downloadable in?formation to prospective franchises.This online information is the equivalent of an offer that must comply with

• A)the Automobile Dealers' Franchise Act of 1965.
• B)the Petroleum Marketing Practices Act of 1979.
• C)the Federal Trade Commission's Franchise Rule.
• D)the state Franchise Disclosure Document,or FDD.

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Definitions:

Zajonc's Drive

A theory proposing that the mere presence of others can enhance individual performance on simple tasks but hinder it on complex tasks.

Arousal

A physiological and psychological state of being awake or reactive to stimuli, often associated with increased activity in the central nervous system.

Evaluation Apprehension

The concern or anxiety individuals feel when they know they are being observed and evaluated by others.

Social Facilitation Effects

Describes how the presence of others enhances or improves an individual's performance on simple or well-learned tasks but can impair performance on complex or new tasks.