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Upon Entering a Room,a Client and Spouse Are Found Crying

question 25

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Upon entering a room,a client and spouse are found crying.The nurse decides to sit with both of them,offering presence and listening to their fears instead of providing the planned education.What action did the nurse perform?


Definitions:

Upward Communication

The process of information flow from the lower levels of a hierarchy to the higher levels in an organization.

Share Ideas

The act of exchanging thoughts, concepts, or proposals between individuals or groups to foster understanding or innovation.

Information Leaders

Individuals who influence others through their superior access to, and knowledge of, information, often shaping opinions or actions.

Grapevine

An informal channel of communication, often responsible for the spread of rumors and unofficial information within an organization.

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