A Phlebotomist Running a Test on a Standardized Sample Received

question 23

Multiple Choice

A phlebotomist running a test on a standardized sample received from a monitoring agency is performing:

• A) proficiency testing.
• B) quality control.
• C) waived testing.
• D) documentation.

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Definitions:

Management By Exception

Leadership that involves the leader taking corrective action on the basis of the results of leader–follower transactions.

Corrective Actions

Steps taken to rectify a process, issue, or behavior that deviates from the set standard, aiming to prevent recurrence of the deviation.

Anticipates Problems

The ability to foresee and address issues before they manifest into significant challenges.

Transactional Leadership

A leadership style that focuses on the exchange between leader and followers, where leaders offer rewards for achievement and punishment for failure.