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A team of phlebotomists is working the third shift in a laboratory. One of the responsibilities of the third-shift phlebotomists is to monitor the printers that print out routine test results that will be delivered by couriers, beginning during the day shift. Because of a high number of stat collections requested by the emergency department, no one was able to check on the printers, and they ran out of paper. This was not discovered until first shift was practically ready to begin. What kind of variable has this series of events introduced into the test system?
Social Roles
The patterns of behavior expected of individuals in different social positions or statuses within a group or society.
Social Customs
Established patterns of behavior and traditions that are socially accepted within a specific culture or society.
Social Occupations
Jobs or careers focused on providing social services to individuals or communities, often involving counseling, social work, or community organization.
Low-ball Technique
A persuasion strategy by which an initially attractive offer is made to get a person to commit to an action, then terms are made less favorable.
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