A Phlebotomy Supervisor Is Interested in Studying the Quality of the Blood

question 39

Multiple Choice

A phlebotomy supervisor is interested in studying the quality of the blood culture results obtained from the samples drawn by all phlebotomists. A valid quality indicator for blood culture results for a given time period is:

• A) the percentage of patient results for harmful or pathogenic organisms.
• B) the number of hemolyzed specimens.
• C) the number of patient results for "normal skin flora" from the most experienced phlebotomists on staff.
• D) the percentage of patient results for "normal skin flora."

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Definitions:

Supplying Service

The act of providing a service to customers, clients, or inside an organization as opposed to delivering a tangible product.

Cost

The amount of money or resources expended to acquire an asset, service, or achieve a specific objective.

Cash

Money in the form of currency, which includes bills and coins, that can be used to purchase goods and services.

Joint Operation

A business activity where two or more parties share control and management responsibilities, resources, and risks to achieve mutual economic activities.