Evaluation of Records Shows an Increase in Complaints Concerning Delays

question 73

Multiple Choice

Evaluation of records shows an increase in complaints concerning delays in collection of timed specimens and turnaround times. A possible corrective action would be to:

• A) make changes to the floor book.
• B) request a decrease in the number of STAT requests.
• C) discuss the problem at a supervisors' meeting.
• D) schedule additional phlebotomists at peak collection times.

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Definitions:

Self-awareness

The ability to reflect on and understand one's internal states and behaviors, marking a high level of psychological insight.

Videotaped

The action of recording images and sounds on magnetic tape or digital media using a video camera for the purpose of documentation, analysis, or entertainment.

Private Self-awareness

An individual's focus on internal personal aspects, such as emotions and thoughts, distinct from the external environment.

Social Roles

The different roles a person plays, as in a play or a movie.