Before Placing a Call on Hold, a Phlebotomist Should

question 54

Multiple Choice

Before placing a call on hold, a phlebotomist should:

• A) record the caller's name.
• B) check to see if it is an emergency.
• C) transfer the call to the phlebotomy supervisor.
• D) tell the caller his or her name.

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Definitions:

Traumatic Prenatal

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An Austrian neurologist and the founder of psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst.

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A branch of medicine concerned with the study and treatment of disorders of the nervous system.

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Individuals receiving treatment for mental health disorders or conditions, often under the care of healthcare professionals.