The Manager of a Medical Unit Regularly Reviews the Incident

question 12

Multiple Choice

The manager of a medical unit regularly reviews the incident reports that result from errors and near misses that occur on the unit. How should the manager best respond to these incident reports?

• A) Use them to inform improvements and education on the unit.
• B) Use them to identify deficient workers for removal or demotion.
• C) Cross-reference them with client satisfaction reports from the unit.
• D) Use them to identify individuals who would benefit from probationary measures.

---

Definitions:

Tonnage

A measurement of weight or volume used to quantify cargo, shipping capacity, or displacement of ships, traditionally measured in tons.

Production Possibility Frontier

A curve depicting all maximum output possibilities for two or more goods given a set of inputs (resources), representing the trade-offs of choosing one good over another.

Gains From Trade

The benefits obtained by countries or individuals from engaging in international trade, allowing for specialization and more efficient production.

Fewer Resources

A decrease in the availability of inputs required for production or consumption, often leading to increased competition or prices.